TERMS AND CONDITIONS

Reoil Collections System

Effective Date: 25 May 2026

1. Introduction

Welcome to the Reoil Collections System (hereinafter referred to as "the Platform", "the System", "we", "us", or "our"). The Platform is a web-based application designed to facilitate the collection, scheduling, tracking, and management of used cooking oil and related recyclable oil products.

By accessing, browsing, or using the Reoil Collections System website and any associated services, applications, or tools, you (hereinafter referred to as "the User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not access or use the Platform.

2. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

  • Account means a registered user account on the Reoil Collections System.
  • Collection means the scheduled or ad-hoc pick-up of used cooking oil from a designated location.
  • Content means any text, data, images, files, or other material uploaded, submitted, or generated through the Platform.
  • Service Provider means any individual, company, or entity engaged in the collection of used oil through the Platform.
  • Generator means any individual, restaurant, business, or entity that produces used cooking oil and utilises the Platform to arrange collection.
  • Personal Information means any information relating to an identifiable natural person as defined by applicable data protection legislation.

3. Eligibility

To use the Reoil Collections System, you must meet the following criteria:

  • You must be at least 18 years of age or the age of legal majority in your jurisdiction.
  • You must have the legal capacity to enter into a binding agreement.
  • If registering on behalf of a business or organisation, you must have the authority to bind that entity to these Terms and Conditions.
  • You must provide accurate and complete registration information.

4. Account Registration and Security

Certain features of the Platform require you to create an account. When registering, you agree to provide truthful, accurate, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorised access to or use of your account. We shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

We reserve the right to suspend or terminate any account that we reasonably believe has been compromised, is being used fraudulently, or is in violation of these Terms and Conditions.

5. Use of the Platform

5.1 Permitted Use

You may use the Reoil Collections System solely for its intended purpose of scheduling, managing, and tracking used oil collections. All use must comply with applicable laws and regulations.

5.2 Prohibited Conduct

You agree not to:

  • Use the Platform for any unlawful, fraudulent, or malicious purpose.
  • Attempt to gain unauthorised access to any portion of the Platform, its servers, or any connected systems.
  • Interfere with or disrupt the integrity, performance, or availability of the Platform.
  • Upload or transmit viruses, malware, or any other harmful or destructive code.
  • Reverse-engineer, decompile, or disassemble any part of the Platform.
  • Use automated scripts, bots, or crawlers to access or scrape the Platform without prior written consent.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Use the Platform to collect, store, or process Personal Information of other users except as expressly permitted.

6. Collections and Scheduling

The Platform enables Generators to schedule oil collections and Service Providers to accept and fulfil those collection requests. While we endeavour to facilitate efficient and reliable collection services, we do not guarantee the availability, timeliness, or quality of any collection service arranged through the Platform.

You acknowledge that the Reoil Collections System acts as an intermediary platform and is not itself a waste collection or recycling service. The contractual relationship for each collection is between the Generator and the Service Provider.

All parties are responsible for ensuring that the handling, storage, transport, and disposal of used cooking oil comply with all applicable environmental, health, and safety laws and regulations.

7. Fees and Payment

The Platform may charge fees for certain services, features, or transactions. All applicable fees will be clearly communicated to you before you incur any charges. Fees are subject to change, and we will provide reasonable notice of any changes.

You agree to pay all fees associated with your use of the Platform in a timely manner. Failure to pay outstanding fees may result in the suspension or termination of your account and access to the Platform.

All fees are quoted exclusive of applicable taxes unless otherwise stated. You are responsible for any applicable value-added tax (VAT) or other taxes imposed by law.

8. Intellectual Property

All intellectual property rights in the Reoil Collections System, including but not limited to its design, source code, software, graphics, trademarks, trade names, logos, and content, are owned by or licensed to us and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose, subject to these Terms and Conditions. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Platform without our prior written consent.

9. User Content

You retain ownership of any Content you submit to the Platform. By submitting Content, you grant us a non-exclusive, royalty-free, worldwide licence to use, store, reproduce, and display such Content solely for the purpose of operating and improving the Platform.

You represent and warrant that any Content you submit does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party, and does not contain any unlawful, defamatory, or objectionable material.

10. Privacy and Data Protection

We are committed to protecting your Personal Information in accordance with applicable data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA) and any other relevant legislation.

Our collection, use, storage, and disclosure of your Personal Information is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the Platform, you consent to the processing of your Personal Information as described in our Privacy Policy.

You have the right to request access to, correction of, or deletion of your Personal Information held by us, subject to applicable legal requirements and retention obligations.

11. Disclaimers

The Reoil Collections System is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Platform will be available at all times, uninterrupted, or error-free.
  • The information provided through the Platform is accurate, complete, or current.
  • Any defects or errors in the Platform will be corrected.
  • The Platform is free from viruses or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by applicable law, the Reoil Collections System, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of, or inability to use, the Platform.

Our total aggregate liability to you for all claims arising out of or relating to these Terms and Conditions or the use of the Platform shall not exceed the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Reoil Collections System, its owners, directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Platform, your violation of these Terms and Conditions, your violation of any applicable law, or your infringement of the rights of any third party.

14. Third-Party Links and Services

The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Your interactions with any third-party services are governed solely by the terms and policies of those third parties. We encourage you to review the terms and privacy policies of any third-party services you access through the Platform.

15. Modifications to Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time, at our sole discretion. Any changes will be effective upon posting the revised Terms and Conditions on the Platform, together with an updated effective date.

Your continued use of the Platform following the posting of revised Terms and Conditions constitutes your acceptance of such changes. If you do not agree with any modification, you must immediately discontinue use of the Platform.

16. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform shall immediately cease.

You may terminate your account at any time by contacting us or using the account deletion feature, if available. Upon termination, any outstanding fees or obligations shall remain payable.

The provisions of these Terms and Conditions that by their nature should survive termination shall continue in full force and effect, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification obligations.

17. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms and Conditions where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, power outages, internet disruptions, pandemics, civil unrest, or acts of war.

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

19. Dispute Resolution

In the event of any dispute arising out of or in connection with these Terms and Conditions, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may refer the dispute to mediation or arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA), or any successor body.

20. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

21. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and the Reoil Collections System with respect to the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

22. Waiver

No failure or delay by us in exercising any right, power, or privilege under these Terms and Conditions shall operate as a waiver thereof. A single or partial exercise of any right, power, or privilege shall not preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

23. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Reoil Collections System

Email: [Insert Email Address]

Mobile: [Insert Mobile Number]

Physical Address: [Insert Physical Address]

By using the Reoil Collections System, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last updated: 25 May 2026